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General

Can anyone eat Konjac?

Generally, yes. Konjac has been consumed in Japan for many centuries, where it is a staple food. If you have a medical condition and you think our products may not be suitable for you, you may wish to speak with your general practitioner.

What special diets can I make Eat Water products a part of?

Eat Water products are low to no carb, sugar free and gluten free. They are formulated from 100% GMO-free konjac flour and superior oat fibre (Juroat™). As such, they can be incorporated safely into a number of diets, including vegetarian, vegan, weight loss, sugar free and gluten free diets. They are completely safe for diabetics and Coeliacs due to their lack of sugar and gluten.

What is Konjac? Where can I find out more?

Konjac is a plant that has been consumed in South East Asia for thousands of years as a source of fibre for weight loss. We’ve brought it to England and used its secrets to make products that help battle modern-day obesity. You can find out more by reading The Konjac Diet by Yinka Thomas, available from this website.

Can I freeze them?

Foods containing konjac should not be frozen. Please follow the storage instructions at the back of pack.

What’s the difference between Eat Water and conventional?

Slim Pasta, Slim Noodles and Slim Rice are alternatives to regular pasta, noodles and rice. They are slightly chewier because they are made from organic konjac flour. The Slim range is also very absorbent, so if you add these foods to a sauce that is runny, it will absorb a greater amount of flavour. The down side of eating traditional pasta, noodles and rice is the high calorie, carbohydrate and associated sugar content. For example, regular durum wheat pasta contains 352 calories and 71.6g of carbohydrates (per 100g serving). Compare that to Slim Pasta, which contains as little as 9 Calories, 0g of Carbohydrates and 0g of sugar and it’s a satisfying way to lose weight without going hungry.

What are Eat Water products made from?

Our foods are mostly made from Konjac. We have various recipes of Konjac to suit various lifestyles. Our most popular range is Organic Slim Pasta, Slim Noodles and Slim Rice, which are made from a secret blend of water-soluble organic vegetable fibre Konjac flour and organic oat fibre (Juroat™).

How much Slim food should I eat?

The Slim foods range is very filling, so start with a very modest portion and increase the portion size of future meals until you are satisfied. Try to remember that the Slim food range is a source of fibre, so you may not need to eat as much compared to regular pasta, noodles and rice.

Can Slim foods be substituted in conventional recipes?

Yes, they can! Slim foods really just need to be heated to eat (following the instructions on the packaging), but you can substitute Slim Easy products in regular recipes in place of conventional rice, noodles and pasta.

Products

Payment

Can I buy now and pay later?

Unfortunately, we do not currently offer this method of payment / credi.

What are your method of payments?

We accept most methods of payment including Paypal, GooglePay, ApplePay, and card payments, including American Express, Diners Club Card, Discovery, GooglePay, Mastercard, Visa card.

Delivery

It has been more than 6 working days and my order has not arrived, what do I do?

We are sorry to hear that your order has not arrived. Please contact customer services who can assist you further in tracking your order.

When can I expect delivery of my order?

Delivery – Please allow up to 6 working days for delivery. (Please note you may be required to sign for your order.

Subscription

How much discount do I get when placing a subscription order?

As an incentive, we give all our customers 55% off all our products, with the exception of the Try it Packs. 55% off discount cannot be used in conjunction with any other offer, unless specified.

How do I manage my subscription?

You can log into your online portal and manage your subscription from there. You can add or remove products, skip or cancel specific products or subscription, including cancelling your subscription altogether.